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Frequently Asked Questions

Common Questions About CBD

No! CBD is non-psychoactive and will not get you high or drunk as long as it is sourced legally from hemp plants with less than 0.3% THC - like all products found on NobleCanni Marketplace.

CBD isolate and broad-spectrum products typically contain 0.00% THC which should not show up.  Full-spectrum CBD products may contain trace amounts (up to the legal limit of 0.3%) which could possibly show up on a drug test.

If you are worried at all about an upcoming drug test, CBD isolate and broad-spectrum products are your best bet!

CBD is federally legal in all 50 U.S. states, however some states may have their own laws regarding shipping CBD products. Make sure to double check the laws for your specific state.

You do not need a doctor to prescribe you CBD, however you should still consult a doctor before making any decisions about your health.

Shipping

We provide Standard and Priority shipping at this time.

We do not sell internationally at this time.

Orders are generally shipped within 1-3 business days. Orders are processed Monday-Friday from 9:00am-4:00pm EST and will not be processed on Weekends (Saturday or Sunday) or government holidays.

Payment

We accept all major credit cards, including Discover, Mastercard, Visa, and American Express.

Absolutely! We offer a 30-day money back guarantee for any unsatisfactory products. Just fill out a return request. Please refer to our Return Policy for more information.

Orders and Returns

Just browse your favorite products from our trusted partners. Add what you want to the shopping cart, fill out order/payment information, and continue to checkout. It's as simple as that!

To cancel an order in process, go to the ‘Orders’ Tab on the ‘My Accounts’ page. Select ‘Cancel Request’ and fill out the request form to submit the cancellation request. Its as easy as that!

Although it is not needed to create an account to pruchase products, creating an account saves time and has added benefits such as occasional newsletters, exclusive sales, and more. You do not need an account to place an order.

When an order is received, a confirmation email will be sent out typically the same day with your tracking number.

If you are not satisfied with your order, notify our Customer Support Team by submitting a Return Request for any item(s) within 15 days of shipment date. Depending on certain circumstances, the return period may be extended for an additional 15-day grace period. Note that once 30 days has passed, we are unable to accommodate returns for any reasons. Please refer to the Return Policy for further information.

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